Privacy Policy
Privacy Policy
Privacy Policy for LockUAE
LockUAE (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services, including our offerings in Architectural Hardware, Glass Hardware, Safe Box, and Smart Door Lock categories.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing/shipping address, and other contact details you provide when making purchases, inquiries, or subscribing to our newsletter.
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Transactional Information: Details of the products you purchase, including Architectural Hardware, Glass Hardware, Safe Box, and Smart Door Lock orders.
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Technical Information: IP address, browser type, device information, and website usage data through cookies and similar technologies.
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Customer Support Data: Communications and queries submitted to us via email, phone, or contact forms.
2. How We Use Your Information
Your data is used for the following purposes:
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To process and fulfill your orders for Architectural Hardware, Glass Hardware, Safe Box, and Smart Door Lock.
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To provide customer support and respond to inquiries.
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To improve our products, services, and website experience.
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To send you updates, promotions, and newsletters if you have opted in.
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To comply with legal obligations and protect our business and users.
3. How We Share Your Information
We respect your privacy and do not sell your personal data. We may share information:
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With trusted service providers to process transactions, deliveries, and website operations.
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To comply with legal obligations or protect our rights and property.
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During business transfers, such as mergers or acquisitions, where personal data is included in assets.
4. Cookies and Tracking Technologies
LockUAE uses cookies and similar technologies to:
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Enhance website functionality.
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Analyze site usage and trends.
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Deliver personalized content and offers.
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. For products like Smart Door Locks and Safe Boxes, data related to digital access is encrypted and stored securely.
6. Your Rights
Depending on your location, you may have the following rights:
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Access, update, or correct your personal data.
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Request deletion of your personal information.
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Opt-out of marketing communications.
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Restrict or object to certain data processing activities.
7. Children’s Privacy
LockUAE does not knowingly collect personal information from individuals under 18. If we discover such data, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with an updated effective date.
9. Contact Us
For any questions or concerns regarding your privacy, please contact us:
Email: info@lockuae.com
Phone: 04 235 2333
Address: Bin Shabib Mall – Block 3 – Second Floor – Al Qusais Industrial Area – Al Qusais 1 – Dubai